Shipping Policy

We deliver Australia wide and Internationally.

Australian orders are delivered using Australia Post service. Once your order is placed you should receive it within 7 business days. Please allow 2 additional days for locations outside metropolitan areas. All items will be sent by Australia Post Parcel Post. All parcels are Authority To Leave if no one is present to accept the delivery – it is best to have your order delivered to somewhere where someone can accept the parcel or it can be left safely.

Any delivery date or time specified by Cartel & Willow is a best estimate only, and we will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. If you need your package urgently, please email us [email protected] and we will do our best to get this to you asap.


*All prices are in Australian Dollars.

Shipping is FREE on Australian orders over $100
Australia orders under $100 is a FLAT RATE of $6.95
International orders is a flat rate of $20.00


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